Pre Loader

Faqs

How can I start trading?

  1. Register
  2. Make a test.
  3. We review the test results.
  4. If the client passes the test, then the client needs to upload their KYC documents, if the client does not pass the test, then the client will not be able to open an account and deposit for a period of at least 3 months.
  5. Backoffice needs to approve the documents
  6. The client can deposit and trade.

What financial products do you offer?

GVD market provides our clients with contracts for difference, such as foreign exchange,commodities, indices, energy, and metals.

I am new to Forex, can you help?

We are happy to guide you through your trading journey. Our educational material is designed to help even absolute beginners learn how to trade. You can find it here. Your account manager can assist you as well.

How to open a Demo account?

You can open a Demo account by registering here. Your log-in credentials will be sent to you upon completion of your registration.

Why to open a Demo account?

Opening a Demo account is the best way to practise trading and to gain empirical knowledge without exposing yourself to any real risk.

How can I open a Live account?

You can register for a Live account by filling in an online questionnaire and providing the relevant documentation. Once your registration is processed and approved, you can fund your account and start trading.

What documents are required to open a Live account?

You will be required to submit clear colour copies of the following documentation:

– A copy of your passport/ID, showing your full name, date of birth, passport/ID number and passport/ID expiration date.
– A recent utility bill (not older than 3 months) showing your full name and full address.

Why am I required to provide my personal information?

GVD markets is a regulated broker, and the Law requires us to confirm the identity of our clients, thus, relevant documentations is requested during the registration process.

How do I know if I submitted the correct / acceptable documents?

The documents you submit are uploaded during the registration process and then reviewed by our professional team. You will be notified if any of the documentation is not acceptable and should be re-submitted.

How long does it take to verify my profile?

After you have submitted all relevant documentation, our professional team will review it and be in contact with you within 24 hours.

Can I make a deposit using someone else’s credit card?

GVD markets does not allow using a third party’s credit card for making a deposit. The name on the account and the card must be the same.

How can I submit a withdrawal request?

You can place a withdrawal by logging into your client portal.

How long does it take to process my withdrawal and receive the money back?

We process a withdrawal request within 24 hours, as per relevant regulatory requirements. However, it can take longer to receive your funds back depending on the method of payment.

Are there any conditions and charges for withdrawal?

Please check Deposits/ Withdrawals section on our website to find out more.